Remote Help Tech Support
BNB Technology is ready to take the hassle out of your computer issues. When you have a problem, help is just a few mouse clicks away. Through your high speed internet connection, We can log-on to your machine using our Bomgar remote service.
How does Remote Help work?
- Give us a call.
Call us at (405) 292-5408 and describe the problem you're having to a BNB Tech Support Agent. - Connect to the agent.
That same support agent will ask you to go to our Remote Help Support Portal at http://help.bnbtech.com. You are directed to click on the agent's name in the support portal to allow access to your computer. - Relax and watch.
You can sit back and watch as the service is performed. The support agent may need to ask you to perform certain procedures in some cases. If you do have any questions, the agent will remain on the line.
Reasons to Use Our Remote Help
- Safe and Secure
- When you are connected to our Remote Help Support Portal, the session is protected by an encrypted 128-bit connection and you can watch everything the support agent is doing on your screen.
- Operating System Support
- BNB Technology can provide remote support to Windows 95 through Vista, Mac OS X, four distributions of Linux, and even Windows Mobile and Blackberry Handhelds.
- Fast and Convenient
- No need to leave your home or office to get help for most technology problems. Help through your high speed internet connection is just a few mouse clicks away.
- Service Guarantee
- BNB Technology guarantees our online services for 30 days. If there is a problem with the service we provided, we will work to remedy your problem quickly and at no additional cost if notified within that 30 day period.
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